onebet a.s., as a legal operator of gambling, fully respects and supports reasonable and justified regulation of the industry in accordance with the law, particularly aimed at preventing pathological gambling and the participation of minors in gambling activities.
The most reliable protection against addiction is always a responsible approach by the player, based on informed decisions, considering financial capabilities and the principles of responsible gambling. We believe that, in moderation, gambling is not a cause for concern.
Gambling by Minors
Gambling by individuals under 18 years of age is illegal in the Czech Republic. As part of the identification process, we verify the player's age through the population register managed by the government. Individuals under 18 are not allowed to continue registration and cannot participate in gambling. We take the prohibition of minors participating in gambling very seriously. If you suspect that a minor is using our website, please do not hesitate to contact us so that we can take immediate action.
We strongly recommend following these guidelines:
- Gambling is for entertainment, not a source of income.
- Set self-limiting measures based on your financial situation.
- Never bet more than you can afford to lose.
- Stick to your set budget for gaming.
- Don’t increase your bets in an attempt to recover lost money.
- Set a time limit for how long you want to spend gambling.
- Take regular breaks while gambling and keep track of the time spent.
- Avoid gambling under the influence of alcohol, drugs, or when you are tired.
- Make sure you understand the rules and principles of the game before you start.
If you feel you are losing control over your gambling, don't hesitate to seek help using the contact points listed below.
- Does gambling take up all your free time and make you lose interest in your hobbies?
- Do you use gambling as an escape from dealing with serious personal problems?
- Are you avoiding work, family, school, or other responsibilities because of gambling?
- After a loss, do you feel a strong urge to keep playing?
- Have you ever had to borrow money to fund your gambling?
- Have you ever lied or feel reluctant to admit how much money you've spent on gambling or how much time you've spent playing?
- Do your loved ones have concerns about your gambling?
- Do you feel guilty or even depressed because of your gambling?
If you answered "yes" to more than one of these questions, it is possible that you have a gambling problem or may develop one in the near future. If you feel that you might have a gambling problem, it’s time to seek professional help.
You can reach out to the following institutions that specialize in the prevention and treatment of pathological gambling:
- Klinika adiktologie, Apolinářská 4, Praha 2, tel.: +420 224 968 222
- Psychiatrická léčebna Bohnice, Ústavní 91, Praha 8, tel.: +420 284 016 111
- Společnost Podané ruce, Vídeňská 225/3, Brno, tel.: +420 545 247 535
- Psychiatrická léčebna Opava, Olomoucká 88, Opava, tel.: +420 553 695 111
- Poradna pro nelátkové závislosti Prevent 99, https://www.neprohraj.se/, tel: 720 960 314
For more information and additional contacts, you can visit the national website focused on reducing the risks of gambling: https://www.hazardni-hrani.cz/
If you feel that you are no longer in control of your gambling, you can self-exclude by registering in the Register of Excluded Persons (RVO). The RVO is a non-public information system of the Czech public administration operated by the Ministry of Finance in accordance with the Gambling Act. Registration in the RVO prevents you from participating in gambling with any gambling operator and from depositing funds into your gaming account.
How can I register in the RVO?
In addition to the option to register in the RVO via the Ministry of Finance website, you can also register directly through our website.
You can choose to self-exclude for 48 hours or for an indefinite period (with the option to apply for removal from the RVO after one year). You can register in the RVO using the Panic Button, which is available on our website after you log in.
To register in the Register of Excluded Persons for an indefinite period, with a minimum duration of 12 months, continue here.
Self-exclusion applies to all forms of gambling with all operators, including casinos, gaming halls, betting shops, and online gambling and betting.